Refund Policy
Refunds and Returns: Transparency is Key
Atmapatha Collective values your trust and wants you to have a smooth shopping experience with us. While we make every effort to deliver high-quality products, we understand that sometimes returns or refunds may be necessary. This policy outlines how we handle such requests, in line with fair practices for a small, growing business.
Our Returns & Refunds Process
If you’re not satisfied with your purchase, you can request a refund within 4–7 business days of receiving your order. Please note that items must be returned in their original, unused condition with all tags intact. Refunds will be processed back to your original method of payment.
Atmapatha Collective is still a small, family-run business, so timelines may vary slightly, but we promise to keep you informed every step of the way.
Understanding Our Refund Process
-
Eligibility: Only unworn, unused items with original tags/packaging are eligible.
-
Timelines: Refunds are typically processed within 4–7 business days once your return is approved.
-
Shipping Costs: Return shipping charges (if applicable) may need to be borne by the customer, unless the product is faulty or damaged upon arrival.
-
Exchanges: At this stage, we may not be able to offer direct exchanges but you can always reorder once your refund is processed.
-
Contact Us: For returns or refund queries, please reach us at [your email/phone here].